Projektart: Gefördertes Projekt Transnationales Projekt
Qualitätssicherung und -entwicklung für Integrationsdienste

Since the beginning of the 90ties so called integration expert services have been installed in the Federal Republic of Germany. Their main task is the vocational integration of those severe disabled persons, who are fundamentally capable of fulfilling a job in the regular jobmarket, but for whom the existing assistance and instruments in the traditional rehabilitation system are not sufficient to find and execute a job according to their abilities. Although there are basic conceptual similarities in the working methods of the integration expert services - most of them work close to the principles of Supported Employment - the term integration expert service does not comprise an established service system that is based on harmonized standards, structures and contents. Its innovative character is determined by the fact, that a new integrative ideal within vocational integration efforts is operationalized in a methodological way also for those disabled persons, who have so far depended on special institutions. The importance and the optional arrangement of single working fields are in many aspects still not clear. So far qualitative criteria that allow arrangement and judgement of the services do not exist. Therefore the aims of the research project are a) the elaboration and empirical testing of a procedure that allows installation and securing of quality standards. So this project is a systematic measure, that intends to improve the effectiveness of the relatively new integration models. Through nation-wide interviews of experts and care analysis the gained experience with the work and organization of the integration expert services is firstly bundled in the initial phase of the statistics and then collected and summarized in a catalogue of targets and criteria. In a second period, the results are made concise by proving the gained criteria with selected expert services and by testing the practical implementation. This evaluation enables the drawing up of an overall concept that can be used for existing and new services. As a result, a handbook is compiled which gives promoters the opportunity to implement corresponding services economically and efficiently into the existing rehabilitation-system. Furthermore the handbook should supply a basis for a systematically qualification of job coaches. It should enable staff members of existing and new expert services to orientate their work towards aims and standards whose importance and suitableness is statistically secured by means of an evaluation of experiences covering the whole Federal Republic of Germany. The possibility to determine the quality of the expert services work according to tested criteria, by both internal and external critics, should be the integral part of the conception documented in the handbook. Transnationality: A co-operation with transnational partners provides information how the integration of people with disabilities works in other socio-cultural environments, an other legal situation of people with disabilities, an other rehab-system and/or in an other economic situation. An exchange delivers ideas about other supporting measures and how they can be used by integration services. Every half year meetings are planned in order to co-ordinate the joint development of quality standards.